Refund Policy
At Spaceolutions, we are committed to ensuring that you are satisfied with your purchase. If you are not fully satisfied with your order, we are here to help.
Returns:
We accept returns for unused and unopened products within 14 days of receiving your order. Please ensure that the item is in its original condition, including packaging, labels, and any accessories.
Refunds:
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed to your original payment method within 5-7 business days.
Non-Refundable Items:
Certain products such as customized items, perishable goods, and items marked as "Final Sale" cannot be returned or refunded. Please check product details before making your purchase.
Exchange:
If you received a damaged or defective item, we offer an exchange for the same product or a different one. Please contact us within 7 days of receiving your item for further assistance.
How to Return a Product:
- Contact us at info@spaceolutions.com to initiate the return process.
- Include your order number and details of the product(s) you wish to return.
- We will provide you with the return address and instructions.
- Once we receive the returned product, we will process your refund or exchange.
For any further questions or assistance, feel free to reach out to our customer service team at info@spaceolutions.com.